Terms & Conditions
We require a valid credit card to confirm your reservation.
You may cancel your reservation with 72 hours (or more) notification. If you cancel with notice within the 72 hour cancellation period you will be charged one night’s room and tax. If no notice is given, you will be charged the full amount of your reservation.
Please take notice that according to Vermont Law, we are a non-smoking property. If it is found that a room has been smoked in at any time, a $250 fee will be charged.
Check-in begins at 3:00 p.m. Check-out is by 11:00 a.m. Our office hours are from 8:00 a.m. to 9:00 p.m. Since we are not open 24 hours, we would appreciate a phone call if you will be arriving after our office closes. Late checkout may be arranged prior to check-out time on some occasions. But if this has not been arranged in advance of check-out time, another day’s rental will be charged for unapproved late check-outs. Early check-in may be arranged in advance depending on certain factors. If not arranged in advance, your room may not be ready prior to 3 p.m.
Small well-behaved dogs under 40 lbs are welcome in select rooms and suites ONLY with prior approval. There is a $20 per night, per pet fee. We want your dog to be happy so you'll find a bowl, courtesy bags and treats for your dog when you arrive in your room. If your dog's paws get wet, just ask for an extra towel and we'd be more than happy to supply one!
Please note: we have rooms that are specifically designated as pet-free for our guests with allergies.
Our pet policies reflect our respect for your pet as well as for the non-pet owners who stay with us. All pet policies are strictly enforced. We do reserve the right to ask that noisy, messy or misbehaving pets (and their owners) be removed from the premises without notice or refund.
For the safety of your pet and for all of our guests, pets must be on a hand-held leash at all times while outdoors. Also, for the happiness of your pet and for the benefit of our other guests, pets are not allowed in the rooms unattended. If your pet is in your room unattended, no staff member will enter your room; this includes housekeeping. Please do not allow your pet on the bedding. We ask that you not use our bed linens to clean off your pets. Just request an extra towel instead. Additional fees will be assessed for dirty or damaged bedding or furniture (including carpeting). Please clean up after your pet both inside the room (spilled food, etc.) and on the grounds (if you need more baggies, please let us know). Any damage will be the responsibility of the person traveling with the pet and additional fees may be assessed, if deemed necessary.
At certain times during the year, minimum stays may be required.
If a named room is booked, since it is a one of a kind, all reservations will be honored to the best of our ability. However, when reserving a room type in which there are multiples, we cannot guarantee a specific room number due to scheduling arrivals and departures. However, we will make every effort to satisfy your request and, if not, we’ll provide an equal and/or similar room type.